Lochness Medical Supplies Inc. accepts only unused and unopened products as approved returns. Any product that has been removed from its primary packing will not be accepted. Similarly, expired products will also not be accepted as approved returns. On receiving such packages, that include used or opened products, at Lochness Medical Supplies Inc. receiving employee will immediately discard such package and inform the customer about the status of the return.
Lochness Medical Supplies Inc. reserves the right to refuse the return of any merchandise.
All terms are flexible and subject to change, dependent on an individual case-by-case basis.